EM
Elias M
1 reviews | Active since Jan 2015
11 Sept 2015, 16:47
Disgusting Service
Today, I called the DStv call centre on *** and spoke to an agent named Tshegofatso with regards to change of ownership and splitting a decorder on dual view. I called at approx. 16h30. This \lady"hung up whilst I was still explaining my query"
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Replies (1)0
Replies (1)
DStv (MultiChoice)'s replyOfficial
14 Sept 2015, 14:21Hello EliasZN,
It was a pleasure speaking to you. We are sorry for the inconvenience caused. Please fill in the change of ownership form that can be accessed on www.dstv.com. You can search for the form on the search button and send it to both *** or *** with supporting documents.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Kagiso
It was a pleasure speaking to you. We are sorry for the inconvenience caused. Please fill in the change of ownership form that can be accessed on www.dstv.com. You can search for the form on the search button and send it to both *** or *** with supporting documents.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Kagiso
Best regards,
DStv (MultiChoice)'s reply14 Sept 2015, 14:21
Official
Hello EliasZN,
It was a pleasure speaking to you. We are sorry for the inconvenience caused. Please fill in the change of ownership form that can be accessed on www.dstv.com. You can search for the form on the search button and send it to both *** or *** with supporting documents.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Kagiso
It was a pleasure speaking to you. We are sorry for the inconvenience caused. Please fill in the change of ownership form that can be accessed on www.dstv.com. You can search for the form on the search button and send it to both *** or *** with supporting documents.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Kagiso
Best regards,