1 reviews | Active since Feb 2014
disgusting service
i had a very bad experience with the dstv twitter team trying my services re activated. was chatting to a ***** who calls him/herself ~BCM . i provided all the relevant info for them to execute my request 30 minutes he tells me my request is bein worked on then 15 min later he sends a survey to complete eventhough my issue was not resolved. went to bed without my issue being resolved. i think Netflix is a better option given the of ****py service provided by multichoice. **********
Dear Masixole
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Dear Masixole
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Good day Masixole
It is with regret that we learn of your unpleasant experience in dealing with MultiChoice agent and the level of service you experienced in this regard.
Reference is made to our telephonic conversation regarding your concerns. You advised that you have been assisted and your problem is resolved.
We currently investigating your service concerns, on completion our internal process will be implemented.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Feel free to contact us should you require any further assistance.
Kind regards
Rupert
Best regards,
Good day Masixole
It is with regret that we learn of your unpleasant experience in dealing with MultiChoice agent and the level of service you experienced in this regard.
Reference is made to our telephonic conversation regarding your concerns. You advised that you have been assisted and your problem is resolved.
We currently investigating your service concerns, on completion our internal process will be implemented.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Feel free to contact us should you require any further assistance.
Kind regards
Rupert
Best regards,