AS
Aboobaker S
1 reviews | Active since May 2018
30 May 2018, 15:15
Disgusting service
Disgusting service.tried to downgrade my package.will not assist.even though account has been always paid up to date.no respect for religion as we do not watch tv in the fasting month.i was late in informing them as I was sick last 2 days.manager did not want to assist.no wonder they loosing customers all the time.
Helpful (0)
Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
31 May 2018, 07:22Dear A****aker Sirkhot
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply31 May 2018, 07:22
Official
Dear A****aker Sirkhot
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
31 May 2018, 11:51Good day Mr Sirkhot
Thank you for contacting us.
I fully understand your concern. However, it’s important that we adhere to the billing policies.
Having said the above, the service can only be downgraded on your next payment date which is 28 June 2018. According to our records, this request has been scheduled by our call centre team.
Kind regards
Dinah
Best regards,
DStv (MultiChoice)'s reply31 May 2018, 11:51
Official
Good day Mr Sirkhot
Thank you for contacting us.
I fully understand your concern. However, it’s important that we adhere to the billing policies.
Having said the above, the service can only be downgraded on your next payment date which is 28 June 2018. According to our records, this request has been scheduled by our call centre team.
Kind regards
Dinah
Best regards,
AS
Aboobaker S's updateReviewer Update
31 May 2018, 12:04Thanks but no thanks 28 th June is to lat
AS
Aboobaker S's update31 May 2018, 12:04
Reviewer Update
Thanks but no thanks 28 th June is to lat