Disgusting Service !!!!!!!!!!!

i have been calling and being promised a call back. i wrote a review earlier in August and they Hello peter team from dstv promised to call me back. i have called the call center and requested the finance department to assist and till today nothing. it is the most disgusting customer service ever and the nerve of multichoice to still call me and want to offer me more products. When one requests to speak to the team leader you are told they are not available, what kind of company has no management ?