Disgusting Service

To whom this may concern ,

I have utterly disgusted with your call Centre agents , I have been trying to speak to a manager as the agents have no idea what they are doing ..

I have issues with my dstv extra View for the past few days and had no assistance from numerous different agents.

Once I realized every agent I spoke to places me on hold and then hangs up the call.

When escalating the matter to a manager they place me on hold for up to 30 minutes before disconnecting the call or they return 20 minutes later advising that all managers are not available .

I need assistance as a matter of urgency , dstv is not doing anyone a favor as we are paying for the service which we are not receiving .

I require a manager to call me asap to resolve this matter , next step would be to contact the CEO Mark Raynard if I do not receive any assistance.

My contact number is ***.