1 reviews | Active since Oct 2016

14 Aug 2017, 14:18

Disgusting service

<p>I am so disgusted witht he service i received from Naledi Motshegare's service. The woman was so rude to the fact that she did not want to transfer me anyone as i did not want to talk to her as i felt belittled by some one that works for such a big reputable company </p>

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply14 Aug 2017, 16:21
Official

Dear Kulungile Lulukins MacMalibane

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

DStv : Hello Peter team

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply14 Aug 2017, 17:03
Official

Dear Kulungile Lulukins MacMalibane

Thank you for bringing your concerns to our attention. Feedback such as yours is extremely valuable.

We will investigate; the individual who contributed to your negative experience will be held countable, on completion our internal process will be implemented to prevent this from happening again.

We sincerely apologise for the bad service you have experienced. Please be assured of our best service and intentions at all times.

Regards

Elna

Best regards,