1 reviews | Active since Dec 2016

27 Jan 2017, 12:12

Disgusting service

<p>I don't know how many times I have to phone you guys just to do a damn credit transfer. Every time someone else phones me they say they going to sort it out. I am sick and tired of these empty promises. I am going to lodge a complaint against the head of multichoice because clearly his/her staff do not know what the **** they doing!!!!!</p>

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply27 Jan 2017, 12:37
Official

Dear Celeste

We acknowledge receiving your complaint. Feedback will be communicated to you shortly.

Kind regards

MultiChoice Enquiries team

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply27 Jan 2017, 13:47
Official

Good day Celeste

Thank you for taking our call today.

As discussed, your credit was transferred to Ms Sharon Golding's DStv account on the 28 December 2016. Kindly refer to the copy of the statement forwarded to you.

Her next payment is R758.97 payable by 30 January 2017.

Kind regards

Dinah

Best regards,