JF
Jason F

1 reviews | Active since Feb 2021

10 Nov 2021, 09:02

Disgusting service

Disgusting service I called on behalf of my mother, she was requested to send proof of payment, which I did on her behalf. She's 76 you requested a PDF to be sent I spent and hour on a call, 3 time s this week. Got a confirmation email saying you received it only for it to work for one day . I called this morning, to be told my your service centre assistant that it's not her problem and that she don't work for multi choice when I requested her details she hung up

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply10 Nov 2021, 09:04
Official
Hi Jason, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team
JF
Jason F's update10 Nov 2021, 09:18
Reviewer Update
The last call was made this morning, where your rude *********** service provider hung up after asking her details. I hope the call can be tracked