MP
Marcel P

1 reviews | Active since Nov 2019

11 May 2023, 17:12

Disgusting rude agents

Absolutely annoying and disgusted with dstv multichoice ,when all I am merely trying to do is set up services with this specific provider I have been **** to had agents be disrespectful slam the phone down, I have constantly been calling in and all I ever get is I will get some from the price lock department to call you back spoken to a number of agents ***5 Andiswa that's agent one with reference number Athenkosi ***2-i56 agent 2 that promised I will receive a call back, all they do is waste consumers time and energy while we at work and trying to get things done I eventually had an agent call me at 10:11am absolutely rude and disgusting no phone ethics ,listening is absolutely a skill and she was not fit to even on the dialer with her level of arrogance and slams the phone down right until now I have not received feedback.from.the above company whatsoever, worst customer experience ever

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply11 May 2023, 17:14
Official
Hi Marcel, 
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards,
DStv: Hello Peter Team 

Best regards,

MP
Marcel P's update11 May 2023, 17:16
Reviewer Update
This response is barely acceptable as I've been listening to this all day ,I would like someone to Call me back immediately