Disgusting ongoing service, sies!!!

im really sick and tired of disgusting services, i have to call you everytime and not get anywhere, i had a debit order two years ago and changed it to a manual payment, my account was being suspended every month and i had to pay a reconnection fee every month, no one could tell me why i get suspended every month before the month could even end, not really sure when you expected the money basically and clearly i was not given the 5 days or so like everyone to make the payment, several tickets were logged to the technical team with no resolution, while i was still paying reconnection fees every month, decided to cancel my services, only then someone tried to fix this but it was too late... i have activated my services again last month, guess what my account is suspended again, asked them to put it on debit order, one says it must be escalated to billing team, the other says the system is down they cant do anything, fine i did the transfer, sent the proof of payment, the whole time im using my airtime, the consultant went to check for the pop, came back telling me that its short with 0.34 from the amount the previous consultant told me was due, now its my problem, like wow! im having endless headache from this company, its disgusting, so i transferred again, when i called this time the agent says "we cant do anything, call again later" did i just spent my credits again just to hear that? like really? will putting it back to a debit order even fix this issue that your technical team cant even fix? this is disgusting!!