Disgusting, *********** and Dishonest (new slogan)

The call centre staff, the accounts department staff, the DPP staff as well as the people on the Dstv facebook, who try to convince you that they can assist with any queries, regarding your account, are all ***********, Overrated, unqualified and unprofessional. For almost 4 months I have been trying to have my Dstv account sorted out, the frustration, disgust, disappointment and anger have had no effect on the *********** people who will never fall sort of testing our intelligence. The standard response to most queries, that the staff CANNOT resolve is..i have escalated your query and someone will contact you ASAP...big joke, because they either don't bother to call you back or you get this exact same response from the person who does call you. My premium should be R1642.50 every month BUT they feel they can debit my account with R1726.00, that is R83.50 extra every month, when asked why they are taking this amount, no one can give me an answer, and my connection is suspended, when I query this I am once again promised that the account will be sorted out. Till now nothing has been resolved, after 25yrs of supporting them I really expected better service from them!!!!!