RM
Refiloe M

1 reviews | Active since Aug 2019

12 Mar 2021, 16:33

DISGUSTING DSTV SERVICE

I have NEVER received such horrible service from these people, I do not see the need to have DStv anymore, I can finally see why people are with Netflix. The agents are stupid, they have no idea what is happening on the system, they do not understand queries, their leaders are just as dumber if not more. They run from the phone, daily you will be told that the manager is on the phone, he is helping someone else, he is unavailable. I called them 18 times in a period of 4days, with absolutely no joy. I am so disgusted! I have no idea why I even subscribed to this ****py service. They are all so useless its actually frustrating! My anxiety has never been this high from a company that I give my money to

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply12 Mar 2021, 16:42
Official
Hi Refiloe,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team