Disgusting DSTV Multi Choice

Good day.

I am writing this review with utter disgust.

Earlier this year we had the Compact Plus Package.

The debt date for the debit order was 23rd of every month.

My Fiance received an sms saying debt order date deducted on 24th.

Multi Choice advertises that when you put your payment on debit order all your problems are over(BUT ACTUALLY YOUR PROBLEMS REALLY START).

We called to the call centre to find out if Multi Choice received their monthly payment thinking that it was just an error.

But the call centre said that they received the money.

6 days after the call we made and wasted our airtime the DSTV was cut.

We called in again and the consultant said that we didn't pay. The more we explain the less the consultants understand.

We call in on another occasion to ask how much is the arrears and the said R200 and some odd. We didn't get a chance to pay and reactivate at that time.

I called in two months ago and the the arrears suddenly went up to R400 and some odd. I got suspicious.

Last week i called in and all of a sudden the arrears were upto R700 and some odd and including the downgrade to compact we were now supposed to pay R900 and some odd which is a few rand short of R1000.

The arrears keeps on increasing without us having watching you low grade service which you repeat programs over and over having to watch one episode or one movie 6 times in two weeks.

You are concentrating too much on upgrading your premises on Braamfischer Drive which looks like a space age shuttle from space with fancy bridges and fancy amenities for your staff to enjoy who does not have the appropriate training and customer s****s.

We have no option but to take your service because there is not other satellite tv providers in South Africa.

Even Star Sat belongs to you.

Please sort out this mess that your consultants are making otherwise i'm taking this to the papers.

Please sort out this account which is on my Fiance Mr A Singh's name.

Kind regards.

Sarisha.