Disgusting DSTV

I called in 28/12 with a basic problem and spoke to Mandisa Ncanana. She barely wanted to open her mouth to speak and after she "helped me" an additional TV that did not have a problem was returning a problem. I called in on 29/12 and spoke to Akhona Nopapa to give her the details of the problem that Mandisa left me with only to have no channels working after having spoken to Akhona. She then said that she would have het supervisor Masile call me, she's not able to give his surname by the way. So I'm sat with no channels working waiting for a callback from DSTV, which I don't think will come, based on the experiences had with their "callbacks" in the past. The service from Madisa was pathetic and Akhona could not even be bothered to ask for my ID number if I did not prompt her. Can someone please call me to resolve these issues created by DSTV staff. Pathetic.