Disgusting DSTV!!!

dstv disconnected my services today(31/10/2020) while my account payment date is the 5th of every month ,i pay my account on time and sometimes pay ahead. I was told that the error is on their side and i would be reconnected in a few second s(that was at 09:30 am),its now 14:06 and im still waiting.I went to an agency in Mondeor Johannesburg and they claim that they cant help me as the matter was escalated to the finance department. I called DSTV 5 times ,on my last call I demanded to speak to a manager. I was given a number *** (Kisten Denver) and the phone is on voicemail. To say Im disgusted with DSTV would be an understatement, they can count me among their lost customers.