Disgusting DSTV!!!
The worst service ever!!! After been customers for over 25 year, they disconnected our service without any approval or pre warning stating that we called in to cancel it. They couldn't provide any proof of who cancelled. After spending over 2 HOURS in total on the phone trying to resolve, they promptly cut us off. Not a callback, email or any sort of correspondence from them. Its now 4 days later and still no signal, called again to resolve and put the phone down after been on hold for over 40 minutes. SHOCKING SERVICE!!!!!!!!!!!!!!!!!!!!!! Rude Staff!!!!!!!!!!!!!!!!!
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Replies (1)DStv (MultiChoice)'s replyOfficial
03 Jun 2023, 16:19Hi Sandi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply03 Jun 2023, 16:19
Official
Hi Sandi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
