Disgusting customer service from Multichoice DSTV

I phoned multi choice three times before i could get assistance, at first i spoke to Noxolo and she hanged up the phone on me, the 2nd time i spoke to Desree and asked to speak to the supervisor and she told me that there are no supervisors at night , and i told her that there is no call centre which operate without a supervisor and she changed her story to say all supervisors are attending a meeting and she transfered me to another agent by pretending to be their supervisor, i feel like Multichoice is fooling thier customers and their service is very bad.