DISGUSTING CUSTOMER SERVICE.

Totally disgusted with DSTV. Being December, home for the holidays and having family I decided to subscribe to DSTV Streaming - Premium package. Doing the registration online, you choose your package and "buy now" . i paid using my debit card on the 15 December 2022. When not being able to watch, i contacted DSTV contact centre. They told me that my payment had not been cleared and i needed to send them a proof of payment. Explaining to them that I paid using my debit card details, the only proof of payment I could give them was a bank statement showing that this amount had been deducted from my bank account. This is apparantly not a proof of payment that they accept. I have contacted the contact centre every day since, they tell me that no payment is showing and that there is nothing they can do for me until I provide a proof of payment. DISGUSTED THAT THEY TAKE MY MONEY AND NOW MY HANDS ARE CHOPPED OFF IN TRYING TO PROVE THAT I HAVE PAID THEM!!!!!