Disgusting customer service

I have been a loyal dstv customer for many, many years, and have never been so disgusted or disappointed in the service I have recently received from them. It all started last month, I do all my payments via debit order and check my dstv account online, last month I check my account and it gives me a message reading payment to be made on the 07/08/2015. I call dstv ***, to confirm the amount and payment date. Dstv confirms that this is correct and all is well. Needless to say they suspended my services for non-payment. After endless arguments and then an apology for wrong information supp****, a payment was made in July in order to be reconnected, a service provider in Richards Bay gives us one amount to pay, fantastic, payment made in cash immediately. We'll be connected in 20mins. What a joke? No connection the whole weekend. Monday call again, dstv says there is still a R300 odd outstanding balance, wrong amount given to us by supplier (JJ's Electrical). So payment made again. Low and behold a day later we are connected. Today, full payment, plus email of pop sent twice to accounts department and a telephone call to ensure that payment was relected. Acc suspended. ***