BD
Brett D

1 reviews | Active since Nov 2012

07 Jul 2021, 08:58

Disgusting Customer Service

Your customer service makes me sick to my stomach. Casting to TV hasn't worked in weeks. When I raised the issue I was asked for specific info which I gave. It was then allegedly escalated. When I ask for an update I get asked to provide all the same information again. This has repeated for weeks. You have the info, your customer service team is too lazy and *********** to read back on the history. When I asked for someone to call they ignored it. I asked about 10 times. then they said someone will call me but asked for the same info all over again. Clearly there is no intention whatsoever of solving the issue and you are just giving me the run around until I go away. I will be cancelling DSTV, you can all go to hell

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply07 Jul 2021, 09:09
Official
Hi Brett, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team