1 reviews | Active since Jun 2017

11 Jun 2017, 11:22

Disgusting Customer Service

<p>I spoke to an advisor which made decisions higher than a manager to not activate my service after a manager Thabiso Molisa had said I paid for 30 days and I only had for 15 days as it was middle of the month he had added it again.. Then today it just went off and that mnanager is no where to be found and the agents is so damn disrespectful if they were in my contact centre they'd be out the door there operations is running a damn high school with there attitudes that very unprofessional for a business that has there name so big in South Africa. Mohammed Jabaar needs to have his contact centre managed properly that is so unprofessional and this is names given by agents. Then Anele Mtiki gets on the line and disrupt me when I speak as I'm speaking an Agent acting as a manager what are you running there guys that's the most disgusting service ever and believe me I know call centres id spit in the guys faces that spoke to me </p>

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply12 Jun 2017, 08:29
Official

Dear Imtiyaaz

We acknowledge receiving your complaint. Feedback will be communicated to you shortly.

Kind regards

DStv Hello Peter team