Disgusting customer service

If I could give a lesser point, I would..... Anyways multichoice's customer sucks to the max.... Last night my wife was on the phone for about 2 hours trying to sort out the issue, she asked to speak to a manager and was rather transferred to the cancelation department.... Their consultants is absolutely clueless... And still on this damn night we are still trying to sort out the same ****** issue.... I mean how ridiculous are you guys? Are you busy with rocket science? Truly it's disgusting.... We are so ****ed, consultant put my wife on hold without telling her.... It's really pathetic.... I would advise do not call in..... Still we on hold..............