kP
khabonina P
1 reviews | Active since May 2015
28 Dec 2016, 09:58
disgusting billing system
<p>Good day Ms. K Phadziri,</p> <p> </p> <p>The balance on your account will be changed, I have done some investigation from my side and yes indeed you are supposed to receive a credit for the incorrect account balance given. I will notify you as soon everything has been completed from our side.</p> <p> </p> <p>Regards,</p> <p> Andile Limba/Dstv consultant/ ********** 222 </p> <p>this is the email that i have received regarding my billing query. to this day i have not receivced my credit and i wont pay till this is sorted out. andile is ignoring my emails and since i have received this email , there has never been a follow up. will someone who cares get back to me?</p>
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Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
28 Dec 2016, 10:19Dear khabonina
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
MultiChoice Enquiries team
Best regards,
DStv (MultiChoice)'s reply28 Dec 2016, 10:19
Official
Dear khabonina
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
MultiChoice Enquiries team
Best regards,
DStv (MultiChoice)'s replyOfficial
28 Dec 2016, 16:46Dear Khabonina
We are committed to resolving your query.
The matter has been referred to the Payment Plan department for urgent assistance. They will contact you directly with your concerns as soon as possible.
Regards
Elna
Best regards,
DStv (MultiChoice)'s reply28 Dec 2016, 16:46
Official
Dear Khabonina
We are committed to resolving your query.
The matter has been referred to the Payment Plan department for urgent assistance. They will contact you directly with your concerns as soon as possible.
Regards
Elna
Best regards,