DISGUSTING, APPALLING and absolute incompetant Staff
<p>I have been dealing with Multichoice consultants since February to ad my account to a debit order. One simple task you might think but NO... 29 June spoke to Andile Tsotetsi who made promises to the moon and back but as it goes his promises end by making notes on the system. Today 13 July 2016 spoke to the most rudest person ever who decided it was better to put the phone down in my ear then to help me or even listen. So well done to multichoice for training your staff how to deal with IRATE CUSTOMERS!! Bravo to teaching RUDENESS!!</p>
Dear Shaida Aboo
Please note that we are looking into your query.
We will provide you with feedback as soon as possible.
Regards
Elna
Dear Shaida Aboo
Please note that we are looking into your query.
We will provide you with feedback as soon as possible.
Regards
Elna
Dear Shaida Aboo
Please accept our apology for the bad service received. It is the exact opposite of what we pride ourselves on. We value our customers and understand how important it is to offer exceptional service.
Thank you for taking our call today. As per our discussion your method of payment is cash and your payment date is the 26th of every month.
Current amount required to reconnect your service is R 116.17 to view till the 25th of July.
We sincerely apologise for the inconvenience you experienced in this regard.
Regards
Elna
Dear Shaida Aboo
Please accept our apology for the bad service received. It is the exact opposite of what we pride ourselves on. We value our customers and understand how important it is to offer exceptional service.
Thank you for taking our call today. As per our discussion your method of payment is cash and your payment date is the 26th of every month.
Current amount required to reconnect your service is R 116.17 to view till the 25th of July.
We sincerely apologise for the inconvenience you experienced in this regard.
Regards
Elna