Disgusting and *********** service. All staff needs training including the tea leaders

*********** staff who must first talk to a team leader and come back with stupid reply. I made a double payment towards my Dstv account and now I must wait 48 hours for my refund. Everytime you speak to a different person each time you call. You give your details as soon as you call Dstv to verify and then as soon as you get through to a consultant you must verify your details again. What nonsense.