DISGUSTIN RUDE SERVICE

On the the last week of July my moms dstv gave in which I pay called DSTV enq if they can assist with a refund so that we can active our other decoder they advise they cant reverse on their side I need to go into the office advised my mom has covid went to the office whereby i was exposed with different people eventually went into the a lady assisted me at counter 26 on the 31st July who had a filthy attitude and spoke to me like im nothing making body gestures like I'm an imbecile stating that she cant refund me , enq why was i advised to travel all the way to receive such treatment and never lodge a complaint and brushed it off , today i call multi choice wanting to do change of ownership on my decoder as the card currently in it is on someone else's name spoke to a consultant who advise me to send the application to a different email address after all this back and forth with multi choice and their *********** employees who disregards customers has the audacity to tell me I am not even a customer whereby every month i make payments to multi choice I generate funds in multi choice firstly is that how multi choice agents are trained to speak to consumers and with the nerve she dropped the call agents name is Immaculant or some sort which i spoke to at 15:35 imagine DO YOU TRAIN YOUR AGENTS DO BE THAT DISRESPECTFUL TOWARDS CUSTOMERS DSTV SERVICE IS PATHATIC ITS DISGUSTING , YOU WILL END UP LOSING YOUR CLIENTS TO A SMALL FRANCHISE BECAUSE OF THE PEOPLE THAT IS EMPLOYED