Disgusted with the incompetency

I paid for my subscription on Saturday morning. That afternoon my services were disconnected and have been contacting their contact Centre, live chat and email support to no avail. Payment was made online via their PayU portal and I have call led my bank to confirm hat payment was made as it was deducted from my account that same day. Today is Tuesday and still can not watch tv, even after sending through the screenshot of the payment confirmation to them three times as requested. I’ve missed four days of tv simply because of their incompetence. Surely card payments are processed immmediately, even when booking a flight or simply buying electricity you get credited immediately. No one seems to know what’s happening with the payments on their side or clearly someone is not doing their job properly. Utterly disgusted!