Disgusted with DSYV's incompatibility!

I app**** for streaming 12/03/2023, made an online payment on the same day - 3 deductions were made : R269 subscription fee, R26 and R8 - I don't know what the last payments were for. I have been battling for from 13/02/2023 - 20/02/2023 with online agents and their proof of payment department via email with no help, I then made my way to the Multichoice building opposite N1 City and the problem was "resolved" today is 21/02/2023 and I have received a message from DSTV that my service is suspended because I have not made payment, how can they activate my service for a couple of hours and then turn it off because they want payment, what happened to the money I did pay, the consultants are useless that does the live chat and end your conversation without helping you, there are unemployed people that will actually do a much better job than the ones dstv is currently hiring. Who am I actually supposed to talk to to resolve this fluff up?