DISGUSTED WITH DSTV *****ING MY HARD EARNED MONEY

I hope that this somehow resolves my issue as i am livid that my account is up to date yet my account keep being suspended by "SYSTEM". I have called the call center on three different occasions and even had been charged a re-connection fee for something was up to date!!!! This morning I called and i spoke to "Lucky" (23/08/2017 - 08:09am please pick up call to locate my details) who advised that everything is up to date and that they are experiencing a system issue, he advised that he has reconnected my services, however i do not believe this as this is the third call made rgearding the same damn issue that is not my fault! Please can someone permanently find a solution to this and get in contact with me because this is ridiculous that i need to be calling to have a service reinstated, a service that i have paid for.