Disgusted with DSTV service and billing

Last month I received an amount R900 that needs to be paid to Multichoice.I paid the amount and I was reconnected. I did not request the North Indian package to be reconnected as they had it removed in May.Little did i know that they added the North Indian package and now they saying I am in arrears for R400.00. Called 5 times and they say that there are 3 such cases logged with their billing department and I must wait for them to complete investigation.In the interim they refuse to connect my services.Their agent Clinton David said they supervisors are in a meeting.Yesterday 4 other agents said the exact same thing. This is not acceptable and I have had numerous incident over the past few months.They hire uns****ed staff who gives you automated answers just to get you off the phone.Totally disgusted with them!!!!