DISGUSTED WITH DSTV INSTALLERS

I had booked an installation using a free voucher installation which was given on the decoder I purchased.<br> A guy by the name of Pierson came out to my house for the installation. I had requested him to remove the current set up and he advised it was not possible, so then I advised him to install as a new line as that what the installation voucher is for. He then said no and charged a 180 fee for call out and left.<br> <br> Having a free installation voucher, how can he charge a fee and still not install my new line and decoder as that is what the free voucher installation is for.<br> <br> I will be taking this up to higher law. I was also told by Pierson that if the client does not activate the decoder then he will not get paid. Is this the case? As this sounds like utter most ******** to me, because the installer is ment to get paid for installing the dish,LNB and cable to the decoder, after doing so, the installer calls dstv to say the installation is done.<br> <br> Frankly this is extremely disgusting service from Dstv and their outsourced installers.