DISGUSTED WITH DSTV

I am now really disgusted with your service. Below the reply received from the Hello Peter team. Whereafter we paid everything, our service was disconnected twice. Urgently contact me ***. "Hi Bea Booysen,

It is with regret that we learn of the frustration and inconvenience you have experienced with our service. Please accept our sincerest apologies in this regard.

Our intention is certainly not to provide a sub-standard service to our customers.

We were unable to get hold of you telephonically.

We confirm your DStv services are active on :

A*** - *** Primary decoder A*** - *** Secondary V*** - *** Third

We have extensively reconciled the account to ensure certain incorrect charges are reversed, and the reconnection fees are reversed. The only outstanding balance on the account will be R306, 65. The amount of R1600,00 paid on the 01.05.2020, reflects on the account. It was due to a system error it showed a reversal of R1600,00, but the amount reflects on the account.

Kindly ensure the amount of R306,65, is paid for the account to be up to date . The monthly subscription of R1124,00 will be due for payment on the 01.08.2020.

Please be assured of our best service and intentions at all times.

Should you require further assistance, please do not hesitate to contact us send us an email at ***.

Kind regards, DStv: Hello Peter Team."