aV
a V

1 reviews | Active since Oct 2014

13 Jun 2016, 12:07

DISGUSTED THAT THE ACCOUNT DEPARTMENT CANT GET IT RIGHT

<p>THIS IS NOW THE SECOND MONTH THAT MULTICHOICE CAN NOT GET MY ACCOUNT RIGHT. THIS WILL BE MY 11TH CALL TO THEM TO SCREAM AND SHOUT AT THEM AS TNEY CANT GET A SIMPLE THING RIGHT BY CHANGING BANKING DETAILS. FOR THE SECOND TIME I HAVE NOW HAD TO PAY TO INTO TO THEIR ACCOUNT AS THEY HAVE DISCONNECTED MY ACCOUNT DUE TO IGNORANCE ON MULTICHOISE PART. THEN Teboho Mabasa HAS THE CHEEK TP SEND ME A MAIL AND SAY THAT I MUST PAY INORDER TO RECONNECT. YOU GUYS HAVE NOW DONE YOU STUPID DEED FOR THE DAY. RAMON AND SOMETHING TO THAT PHONED ME THE WEEKE BEFORE LAST TO SORT THIS MESS OUT YET I SEE YOU CANT EVEN GET THAT RIGHT TELLING ME ADDITIONAL TO THAT I OWE 297 FOR A PAYMENT PLAN. YOU CAN "F"RIGHT OFF AS YOU WILL NOT BE MAKING ME PAY THAT ****. SO BEST SOMEONE WITH SENSE PHONES ME TO CLEARS THIS DUMB MESS UP.</p>

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Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply14 Jun 2016, 07:15
Official

Dear Miss A Van Der Watt

We apologies for the inconvenience caused. We’ve escalated your complaint to our DPP department for investigation with regards to the billing and status of your account. We’ve requested the relevant department to give you a call back directly with your concerns.

Regards

Nesta

DStv (MultiChoice)
DStv (MultiChoice)'s reply14 Jun 2016, 07:17
Official

Dear Miss A Van Der Watt

We apologies for the inconvenience caused. We’ve escalated your complaint to our DPP department for investigation with regards to the billing and status of your account. We’ve requested the relevant department to give you a call back directly with your concerns.

Regards

Nesta