DISGUSTED EX LOYAL CUSTOMER

It's shocking that one still has to pay for approximately 3 months of monthly subscription fees even although you are not getting the quality of picture.. troublesome viewing .. can't pick up all the channels etc etc . I had just upgraded to the Ultra package . I have numerous reference numbers over a 3 month period of trying to get this matter resolved. I managed to cancel ( thank you God ) after at least 6 attempts. I expected , after being a loyal customer since the beginning of time that I would get a fare solution to my dilemma. No such luck . You are treated poorly by all. I am so glad I do not have to deal with DSTV any longer.