Disgusted! Double billing on my account
<p>So I Have decided to resort to hallo peter with my complaint as I had a complaint about a movie rental 2 months ago that I was unable to watch due to service issues... I would have received a credit on my account, nothing as yet!</p> <p> </p> <p>Now this morning I received a text message from my bank and lo and behold MultiChoice deducted a random additional amout of +/- R800 on top of my usual subscription. My account is up to date so there is no reason for this! I would like some answers and urge other users to check their bank accounts! I demand immediate response and correction from MultiChoice.</p>
Dear Erika
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
MultiChoice Enquiries team
Dear Erika
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
MultiChoice Enquiries team
Good day Erika
Please accept our apologies for the level of service you received in this regards
We have escalated your concerns to our Price Lock department for urgent assistance.
Feedback will be provided by written or telephonic correspondence as soon as more information becomes available.
Kind regards
Rupert
Good day Erika
Please accept our apologies for the level of service you received in this regards
We have escalated your concerns to our Price Lock department for urgent assistance.
Feedback will be provided by written or telephonic correspondence as soon as more information becomes available.
Kind regards
Rupert