1 reviews | Active since Jul 2016
Disgusted customer service once again!!!!!
<p>I called in on the 20th of July 2016 to here what my out standing amount was to pay it,I spoke to Mokgatle call ref: ********** i161 and he said my next payment is on the 02 August 2016 for R336.00 On the 24th of July 2016 the dstv was switched off i called in the guy i spoke to told me he will reconnect the service and lirstin to the call of the above reference and get back to me,Its now 5 days later still no feed back.I spended R250 airtime calling dstv and now my problem is still not solved.If this is the way i will go to media and then also just change to Top tv whitch will be a once off payment for the decorder and have no issues with watching tv....Im upset and hope this matter gets looked into asap..Secound helo peter in one month??? I will also claim all the airtime money wasted on dstv ****!</p>
Dear Rodene Wenn
We acknowledge receiving your enquiry. Feedback will be provided as soon as possible.
Regards
Multichoice Team
Dear Rodene Wenn
We acknowledge receiving your enquiry. Feedback will be provided as soon as possible.
Regards
Multichoice Team
Il be waiting i heard that this morning at 8.30 and im still waiting.
Il be waiting i heard that this morning at 8.30 and im still waiting.
Dear Rowdene Wenn
Thank you for bringing this matter to our attention.
We have requested a call recording for the day for further investigation, we will provide feedback as soon as more information becomes available.
Regards
Elna
Dear Rowdene Wenn
Thank you for bringing this matter to our attention.
We have requested a call recording for the day for further investigation, we will provide feedback as soon as more information becomes available.
Regards
Elna
Im still waiting so does this mean i can go ahead with taking this to media,The service that was supposed to be the best is the most disgusted service i receivced from this company! This is day 5 and still no feed back..dstv is quik to disconect but not quik to assist their customers i will make sure i get somwer with dstv its just all about the moeny its not about keeping your customers happy.BAD CUSTOMER SERVICE
Im still waiting so does this mean i can go ahead with taking this to media,The service that was supposed to be the best is the most disgusted service i receivced from this company! This is day 5 and still no feed back..dstv is quik to disconect but not quik to assist their customers i will make sure i get somwer with dstv its just all about the moeny its not about keeping your customers happy.BAD CUSTOMER SERVICE
