Disgusted by their service

Good Morning Hellopeter,<br> <br> I am extremely upset with the service I got from Multichoice this pass weekend. This is not the first time I get such treatment from the company. On Saturday my services were suspended unfortunately I was not at home, my husband called me and inform me that the services were suspended. I asked him to go and pay at shoprite, and he did that. Unfortunately we made a mistake and pay the services on the old account. We called them more that 7 times and ask them if they can rectify the mistake, which they promise they will do that. Till today nothing has been done, and I am extremely not happy with their service, they act as if they are doing us a favour. The 6th call I made I was put through to a supervisor by the name of Lindiwe Nkosi, which she asked me to send a proof of payment and I certainly did that. She promised she will rectify the mistake, and come back to me. She has not done so till now. I wasted more than R150 on airtime speaking to them.<br> <br> I am very disappointed with the service from Multichoice! I am disconnected till now, I cant watch TV.