Disgusted by the service of multichoice

I am Jeffrey Chiloane I am a premium subscriber paying R1100, but my dstv is disconnected today and every day, the recent one Sunday the 8th my dstv was disconnected, mini called them but I didn't get any help, Monday the 9th I went to walk in centre, a consultant took an hour 20 minutes assisting me saying my account was complicated, and the subscriptions of November and December were not reflecting, I gave her receipts, she made copies. She said she has updated my account. This morning it is disconnected again, so I'm tired of this nonsense of theirs, hello Peter help me with this RAW DEAL I'm getting at multichoice you cannot pay so much for disconnection, like now I want to cancel this nonsense of DSTV rather stay without than paying R1100 for disconnection, and keep on going to their walk in centre they about 51 km away and I must use my fuel, because telephonically you won't be assisted . This is too much for me please help me

I sent the above complaint, then on the 13t/12/2019 I got a call from a guy by the name Ntando from Hello Peter who seemed to be empathetic and helpful, he confirmed that my account is complicated and I've been over charged, he reconnected the dstv. He further said they busy with rectifying my account, he will call me later on the day to tell me how much extra money I have paid and how much must I pay month end. After few hours my dstv was disconnected again, Ntando called again to inform me that they still busy with my account and if they didn't finish with it, he will call me on Tuesday the 17th ,then I told him that it is disconnected again, he reonnected it agai and told me that he will make a note on the system that they mustn't touch my account because they are busy with it, till today he never came back. On 2019/22/18 it was disconnected again, I phoned call centre it was reconnected again, today it is disconnected again . Please tell me where will I get help I think I have exhausted all avenues, I went personally to walk in centre, contacted hello peter with hope that hello peter is my last resort, but they too have failed. Now where exactly do I lay my complaint where my complaint will be treated in a serious light and be taken to consideration. This is too much for me now, maybe I must cancel this nonsense of dstv rather stay without it than paying so much money for disconnection of every 4 dsys. This is traumatizing my children.

Jeffrey Chiloane ***