1 reviews | Active since Aug 2009
DISGUSTED BY MULTICHOICE LACK OF CUSTOMER SERVICE
I WAS SUPPOSED TO GET FEEDBACK REGARDING DEBIT ORDER DETAILS THAT WAS CAPTURED INCORRECTLY. \RUPERT"SAID THAT I WAS GOING TO GET FEEDBACK ON MY PERSONAL MAIL BOX ... AS GUESS WHAT I DID'NT. WHAT IS NEW WITH MULTICHOICE? CUSTOMER SERVICE STINKS!!! <br> <br> ANYWAY MULTICHOICE HAS AGAIN TRIED TO DEBIT MY ACCOUNT WHEN THERE WAS NO FUNDS IN MY ACCOUNT. AGAIN THERE IS ANOTHER R115.00 UNPAID ITEM THAT I HAVE TO PAY. I NOW HAVE TO PAY PAY R230.00 IN BANK CHARGES BECAUSE OF MULTICHOICE INCOMPITENCE. I CALLED THE CALL CENTRE TO CANCEL THE DEBIT ORDER ON THE 27TH MARCH 2015 AND THEY STILL HAVE NOT BOTHERED TO CALL ME ..... WHAT A SUPRISE!!!<br> <br> WHO IS GOING TO PAY BACK MY BANK CHARGES? THAT IS R230.00 OUT OF MY POCKET NOT MULTICHOICE"
We have tried to contact you without any successes.
Please accept our sincerest apologies for any inconvenience you may have experienced in this regards.
Please provide us with one of the following so that we may access your MultiChoice account and assist you accordingly:
o MultiChoice Customer Number
o Decoder or Smart Card Serial Number
o Identity Number of MultiChoice Account Holder
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Your support, and that of all our customers, is important to us.
Regards
Rupert
We have tried to contact you without any successes.
Please accept our sincerest apologies for any inconvenience you may have experienced in this regards.
Please provide us with one of the following so that we may access your MultiChoice account and assist you accordingly:
o MultiChoice Customer Number
o Decoder or Smart Card Serial Number
o Identity Number of MultiChoice Account Holder
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Your support, and that of all our customers, is important to us.
Regards
Rupert