DISGUSTED BY DSTV
I have been in a battle with dstv since Feb-March. I was billed incorrectly when I queried this I was assured it would be rectified , till this day nothing has been done, I was promised the recording would be listened to then sent through for me to listen to, that has not happened. I had a consultant decide of her own accord to take out a "loan" on my behalf which after listening to the call a supervisor agreed was not at all discussed and he has no idea where this consultant go that information or felt she had a right to bind me to something I did not agree to. I was told I would be contacted by Price lock but to this day I have not heard from anyone. I see they plan to take a large amount off my account which I will reverse and pay my monthly subscription. I will do that until somebody actually takes charge of this situation. I will not pay all the extra charges that have been charged to my account as each and every time this incident comes up I spend MY airtime calling the call center trying to get all this sorted but I simply get told it will be escalated. If I had known this was the service I would be receiving from Multichoice I would NEVER have signed up with them!!!
Dear Desseray
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv : Hello Peter team
Best regards,
Dear Desseray
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv : Hello Peter team
Best regards,
