AN
Anna N
1 reviews | Active since Jul 2021
03 Jul 2021, 06:47
Disgusted at dstv
Dstv is a complete disgrace. I have asked to cancel my Dstv account in 2018. I had an explorer which was r89 a month. Its now in arrears fir r890 i want to the amount but when i call they tell me i must pay 2200 to open the account. What do people not understand. I dont want to reconnect i just want to pay the contracted amount of r89 that i skipped .
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
03 Jul 2021, 09:50Hi Anna,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply03 Jul 2021, 09:50
Official
Hi Anna,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
04 Jul 2021, 14:38Hi Anna,
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly note that as per our telephone conversation, I have escalated your profile to the PriceLock department to provide me with your financial account break down.
Kind Regards,
DStv: Hello Peter Team
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly note that as per our telephone conversation, I have escalated your profile to the PriceLock department to provide me with your financial account break down.
Kind Regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply04 Jul 2021, 14:38
Official
Hi Anna,
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly note that as per our telephone conversation, I have escalated your profile to the PriceLock department to provide me with your financial account break down.
Kind Regards,
DStv: Hello Peter Team
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly note that as per our telephone conversation, I have escalated your profile to the PriceLock department to provide me with your financial account break down.
Kind Regards,
DStv: Hello Peter Team
Best regards,