DISGUSTED AND ANGRY!!!!!!!!!!!!!!!!!

Im very disgusted and angry with Dstv. fact that i dont owe them,debt order never bounced but i still get **** service is very annoying.My Dstv hasnt been working for a while and i called the guy who installed our dish at home by the name of Aero his cell no: *** to assist,he came by to assist though he was told of another problem that arouse before the current that said somethig about installation,he was asked to kindly look at it as well but he didnt.He directed me on how to clear the error on the app which i did and he demanded his money though he did nothing than and i did make the immediate transfer,which he got the money with two hours and he confirmed with me .Two to three hours later the Dstv stop working,i tried to call him but could not reach him and i sent him a text which he didnt respond to but called after midday on sunday saying his by house and he wanted my sister's number again as he had blocked her , she was a nuisance to him s he said( she was busy nagging him to check installation ).We were not home and i asked why didnt he tell when coming,arrange with us first before coming through but he could not give me an exact answer so we had an agreement that his to come on tuesday as he was to be in johannesburg the whole of monday.I called on monday to confirm time with him for tuesday but instead he told me there were change of plans and that he was in vereeniging as there's no business in tembisa,i dont know where do i fit in there,what that to do with me as i paid for the service already.this was bull**** and when i asked where do i fit in,as i paid him already,he than told me that is the problem with us black people as that was just a call out fee and when i asked what did i pay for exactly as my dish still isnt working,he that said i am rude,RUDE????wow and he asked me to look for someone else to assist as he wont anymore and his not to pay me back.This is bull really.I AM DISGUSTED AND ANGRY AS IM PAYING MY DISH BUT NOT WATCHING AND TO TOP IT OFF I PAID FOR SERVICE TO TRY FIX THE ISH AND STILL NONE.I have been calling the call center from monday after i spoke to him till today and my complain is not acknowledged not attended to till today,been explaining the same **** to four or five people by the call center,one of them told me i need to take my decoder to multichoice,the reason i called the installer is because i will not have time as im at work.I also noticed that my matter was never ecalated as the said on the phone.What am i paying for exactly now?