disgusted

so once again the service recieved from dstv as usual is digusting. on the 7th of March the resolution team were quick to say they will contact me. to date i have recieved no calls. this morning once again i woke up to a disconnected service and a higher outstanding bill. I'm disgusted at their customer service and service delievery the consultant had a nerve to further more tell me they don't have a complaints dpt she can't transfer me to a team leader and shes working from home. the teamleaders and non have called back 4hrs later. you guys should be taken to the ombuds for the sudden billings you charge people