TH
Thabied H

1 reviews | Active since Oct 2019

08 May 2023, 17:08

Disgusted

My services has been disconnected for a few years so I reconnected on the 26th of April 2023. I phoned in to have it reconected and asked to be conected on the R129 package which I was told I had to a reconection fee which total amount came to R169.00 paid it an i was reconected I recieved an sms today the 8th of May 2023 stating I have to pay R469.00 then I could continue watching so I phoned in and asked why I need to pay R469.00 and was told that my payment date is on the 4th of every month and that I'm according to there system I'm on the family package but I only recieved the R129.00 package channels which I paid for from R469.00 this guy told I must only pay half then he would reconect my services. DSTV YOU ARE PATHETIC!!!! I WILL NEVER ADVISE ANYONE TO USE YOUR SERVICE .You just rip people off!!!!!!!

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply08 May 2023, 17:14
Official
Hi Thabied, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards,
DStv: Hello Peter Team 
TH
Thabied H's update09 May 2023, 15:35
Reviewer Update
Stop acknowledge do something about it .just got off the with you guys and almost half an hour later still could not resolve my matter.