disgusted

I called into the call centre to query my account balance which is incorrect. I was answered by a slow patronising woman wit a bad attitude who frustrated Me more than what I was calling for. When asking her questions she would respond like she was bored and knew better and did not offer any sound help. She is *********** and has no idea how to handle costumers. When asked if I could speak to her manager she then said oh the manager isn't here il look for a supervisor for you to speak to and then proceeded to put me on hold. The call was a waste of airtime and frustrating as my query was still not dealt with. Why is multichoice hiring such unprofessionable people<br> . And still billing me incorrectly