RvdW
Rinette van der Westhuizen
1 reviews | Active since Oct 2017
14 Oct 2017, 16:14
Disgusted
I called out Signal Zone to my unit. Cause my explora didn't function on the comunal dish. I was sold a switch of R699 and charged a call out fee of R380 . I was then told they need to either install a second cable or new dish. I said I will first have to get authorization from the body corporate. Only to find out this week that it's just a setting, by another company
Helpful (0)
Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
16 Oct 2017, 10:38Dear Rinette
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
DStv : Hello Peter team
Best regards,
DStv (MultiChoice)'s reply16 Oct 2017, 10:38
Official
Dear Rinette
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
DStv : Hello Peter team
Best regards,
DStv (MultiChoice)'s replyOfficial
16 Oct 2017, 10:51Dear Rinette
Thank you for bringing the matter to our attention.
As discussed, we will contact you again tomorrow to get the installer's information then we will refer your query to our Field Service team for investigation.
Please accept our apologies for the frustration caused in this regard.
Let us know if there is anything else we can assist you with.
Lebogang
Best regards,
DStv (MultiChoice)'s reply16 Oct 2017, 10:51
Official
Dear Rinette
Thank you for bringing the matter to our attention.
As discussed, we will contact you again tomorrow to get the installer's information then we will refer your query to our Field Service team for investigation.
Please accept our apologies for the frustration caused in this regard.
Let us know if there is anything else we can assist you with.
Lebogang
Best regards,
DStv (MultiChoice)'s replyOfficial
18 Oct 2017, 12:21Dear Rinette
Thank you for taking my call today.
As requested, we will contact you again tomorrow for follow up.
Kind regards
Lebogang
Best regards,
DStv (MultiChoice)'s reply18 Oct 2017, 12:21
Official
Dear Rinette
Thank you for taking my call today.
As requested, we will contact you again tomorrow for follow up.
Kind regards
Lebogang
Best regards,