CP
Cheryl P
1 reviews | Active since Aug 2011
18 Nov 2015, 08:34
Disgusted
Multichoice rep**** to my complaint stating that they will respond within 24hours, No Phone call No apology Gosh I am so disgusted.<br> I am extremely appalled at the level of customer service I have received from Multichoice.They probably believe they do not need customers.<br> key deliverables are customer service and I firmly believe you will not achieve this target due to the current service offerings.<br> This is simply awful and beyond pathetic
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DStv (MultiChoice)'s replyOfficial
18 Nov 2015, 12:50Hello TVTH,
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Best regards,
DStv (MultiChoice)'s reply18 Nov 2015, 12:50
Official
Hello TVTH,
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Best regards,