bP
brett P

1 reviews | Active since Aug 2015

31 Aug 2015, 19:38

disgusted

Got disconnected for being in arrears for the following month... makes no sense to disconnect you while you still in the month you paid for. Then call the call centre and no one can explain why they did that but just hang up. Shocking service

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply04 Sept 2015, 13:34
Official
Hello brettprins,

Dear DStv Customer,

Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.

Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.

We apologise for the inconvenience.

Kind regards
MultiChoice Team

Best regards,