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glenda M

1 reviews | Active since Jul 2014

04 Jun 2021, 20:13

Disgust by multichoice

Hii had the exact same problem with multichoice last month(May). They had a promotion in April for premium package for R599 and the amount they wanted me to pay was more than R1200. The amount they want me to pay this month is R1261.57, now i dont understand why they want me to pay this amount and not R599 according to the promotion. Multichoice are ripping us off as loyal customers. Im disgust by the way they misleading us. I will not recommend them to anyone.

0
Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply04 Jun 2021, 23:14
Official
Hi, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards,
DStv: Hello Peter Team

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply05 Jun 2021, 16:18
Official
Hi Glenda,

It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.

Kindly nota that we tried contacting you on your mobile number *** with a ***, however we could not get hold of you.

Please provide us with a suitable time for us to contact you.

Kind Regards,
DStv: Hello Peter Team

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply05 Jun 2021, 16:19
Official
Hi Glenda,

It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.

Kindly nota that we tried contacting you on your mobile number *** with a ***, however we could not get hold of you.

Please provide us with a suitable time for us to contact you.

Kind Regards,
DStv: Hello Peter Team

Best regards,