Disgruntled ex DSTV customer

In April I canceled my service which I made sure was out of contract. The following month they debit R349.50 from my bank account and since I knew I owed them R160 from the previous month this made me ignore my calculations as companies always have some extra charge for something. Then next month these over charging ******* take another R349.50 from an unemployed persons account. Once again as a reminder, I made sure that the 24 month contract had expired and I deliberately have been arranging my life so I could cancel the most expensive service since they only repeat everything on 200 channels and constantly cancel channels but since we love live sport so much they insist we pay over R1000 for a useless service. I am currently online on hold while they probably have tea and make no mistake this is not my first call. Then in noticing they made an error they refund my money they took and assured me that all will be resolved. (They kept the R180 I owed and transferred the rest back). So this month they debit R159 from an unemployed person whom Dstv have assured had no contract and no debits would go off but here we are, DSTV has now decide that I am still in contract. How hard is it to go listen to the recorded calls that I have advised them to do return my R159 and apologize for the inconvenience. But instead they have me wasting my minutes on hold when I heard them unmute me twice. We are not customers people. This is an investment. Watching channels should not cost an arm and a leg. There are cheaper options out there. You already paying for fibre. Make us of streaming and cripple this already crippled expensive service. They have lost 1000's of viewers and they just need to take an amount that goes unnoticed to rob people. How many more out there has this not happened to and DSTV just gets away with it. I would have understood this nonsense if they did not refund my previous money. But how does a reputable company make no mistake for the first 2 refunds and now suddenly they a new story.